And went further to help offset some of the damage they and Paypal caused in my personal life.Īvis was the first car rental company to offer airport locations for traveling convenience. Avis should have immediately refunded this. Then they charge you the full amount, plus the incidentals fee on a credit card and pretend your prepaid reservation doesn't exist. You say Paypal is a digital wallet that doesn't provide the last 4 digits of a card as it's not a credit or credit card.Īvis says: we don't accept prepaid reservations without it. Once you go to pick up the car Avis says “I need the last 4 digits of the card used to make this reservation”. Paypal advertised Avis as being a business partner that provides “deals” with. Finally they agree that I should get my money back and they will send it in 3-5 days I argued and kept asking him to look at the information from 7 days ago. He told me for 5 minutes or more that it was not possible to close out the case today. Now 4 hours on the phone with paypal the supervisor named Ron finally looks at the request. Only after arguing with the phone representative for 20 minutes. I call avis and they are barely willing to refund me for the day I returned the car early.
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